Privacy Policy

We are always conscious and respectful of your personal privacy.
This Privacy Policy governs the use of the Eternal Fan, Inc. (“EF”) website (the “Site”). The Privacy Policy’s purpose is to make you aware of our privacy policy and practices and the way information is collected and used with respect to the Site. To make this notice easy to find, a link to this Privacy Policy is on the homepage of the Site. This Privacy Policy applies to information we collect at the Sites, but does not apply to information collected through other means, including information provided by you at Eternal Fan.

This Privacy Policy will answer your questions about the kind of information we collect and how we use it. If we change or update our Privacy Policy, we will post those changes here. By using this Site, you acknowledge you have read this Privacy Policy and agree to the terms hereof.

What information do you gather and how do you use it?

EF automatically collects certain non-personally identifiable information about your visits to the Site, such as IP address, service provider, browser type, operating system, pages accessed on the Site and the date and time of access to optimize your user experience and enhance your time spent with us online. Each owner also receives information telling us what site from which you originated.

When you send EF an e-mail, EF will retain the content of the e-mail, your e-mail address, and our response in order to handle any follow-up questions you may have. EF also uses this information to measure how effectively EF addresses your concerns.

When purchasing merchandise, joining as a member, registering for promotions at the Site, or in connection with gifts, ecards, e-vites, forward-to-a-friend messages or any other messaging service, EF may ask for your or your friend’s:

Name
E-mail address
Credit card number and expiration date
Billing address
Shipping address
Date of Birth
Phone number

The foregoing shall be referred to as “personal information.” We use the personally identifiable information you choose to provide to EF to process the transactions and services you request, to provide EF and EF affiliates promotional communications to you, to enable you to participate in sweepstakes and promotions, and to otherwise facilitate your use of the Site.

EF may ask you to voluntarily provide us with information regarding your personal or professional interests, demographics, experiences with us, and contact preferences. This information may be combined with information about you, which EF gathered from other offline sources. EF and its affiliates use the information to design offers customized to your interests. For example, you may receive a special offer for your most frequently visited events.

Information from other sources

EF may receive information about you from other sources. This may help improve the pebetter product recommendations or special offers that we think will interest you.

Who do you share my personal information with?

EF may share your name and personal information with its affiliate companies for such affiliates to send you promotional communications such as emails, phone calls and newsletters. EF may also share your personal information with unaffiliated third parties (such as third party sponsors or partners) that wish to market their products or services to you. EF may share anonymous, aggregated information (information that does not individually identify a user) about all our users with third parties for any lawful purpose.

Service providers

EF may also share personal information with companies that provide support services to us (such as a printer, mailing house or web host) or that help us market our products and services. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.

Protection of the Site and others

EF may disclose information you provide at the Site when we believe disclosure is appropriate to comply with the law; to enforce or apply our Terms of Use and other agreements; or to protect the rights, property or safety of the Site, our users or other individuals.

How does this Site use cookies and similar tracking technologies?

This Site uses cookies, tags, pixels and similar tracking technologies to allow EF to recognize your preference information, keep track of your purchases, remember your Member Login and facilitate effective site administration. EF uses the information we collect to enhance your visit to this site and provide you with information tailored to your needs.

You may elect to refuse cookies, but certain Site functions or access may not be available if you choose to do so. Please refer to your browser Help instructions to learn more about cookies. This Site does not change its behavior based on the presence of a “Do Not Track” header/request sent from a user device. In addition, third party tracking pixels may or may not adjust their behavior based on the presence of a “Do Not Track” header/request, this is under the control of the respective third party. Any such tracking does not share any personally identifiable information, but only marks/tags a user to receive related information while visiting other websites in the same tracking network.

A Web beacon is an electronic image, also called a single-pixel or clear GIF, placed in the code of a webpage or in e-mails. The Site uses Web beacons to track traffic patterns of users as they navigate from one page to another. This information lets us tune and improve our users’ browsing experience. As with cookies, the information that Web beacons collect is aggregated, anonymous “click stream” data, and is not associated with you as an individual.

We also use Web beacons through a third party website analytics provider, as well as standard Web server log files, to help us count visitors and evaluate the Site’s technical capacity. This information tells us how many people visit the Site, and helps us decide how to arrange pages in the most user-friendly way. This also helps us keep the Site browser-friendly and more useful to our users. We record information on Site traffic, but not on individual visitors to the Site, so no personal information about you will be kept or used.

How does this Site comply with the Children’s Online Privacy Protection Act?

The Website is not intended for use by children under 13 years of age. EF does not knowingly collect personal information from anyone under 13 years of age, except for the limited circumstances described below. In the event a child under the age of 13 submits a question to us on the Site and identifies his or her age, we will use commercially reasonable efforts to limit our use of the child’s email address for the sole purpose of responding to the child’s question on a one-time-only basis. However, we will not use the child’s email address to re-contact the child and we will delete it from our records once we have responded. If we become aware that we have unknowingly collected personal information from a child under the age of 13, we will make commercially reasonable efforts to delete such information from our database.

What about security at the Site?

We maintain physical, electronic and procedural safeguards that comply with applicable federal privacy and data security laws and regulations to guard your personal information. Unfortunately, no transmissions or data available through the Internet can be 100% secure and, accordingly, we cannot guarantee or warrant the security of any personal information or other information you provide to us. EF works to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. EF reveals only the last four digits of your credit card numbers when confirming an order. Of course, EF transmits the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
What about links to and from other websites

This Site may offer links to other websites, or you may have arrived at this Site from websites, that are operated by entities other than EF. These third party websites have their own policies regarding privacy. If you visit one of these websites, or if you arrived from one of these websites, you should review the privacy policy of the website to understand how your personal information is collected, used, secured and disclosed. EF is not responsible for the privacy practices of these third party websites and cannot guarantee the security of any of your personal information collected, used or shared there.

Business transfers

If some or all of the business assets of EF or the Site are sold or transferred, your personal information, aggregated information, and any other information that we have collected in connection with the Site may be transferred as part of our business assets. In such case, we also may retain a copy of this information.

Community Feature

Any information, including Personal Information, that you contribute to a public area or feature of the Site, such as a user forum, blog, wiki or other open forum on the Site, will be made available to the general public. Therefore, we recommend that you do not submit any sensitive Personal Information to these public forums. EF is not responsible for the Personal Information or other information you choose to submit to these forums.

International Users

As this Site is operated from the United States and our computer systems are currently based in the United States, personal information submitted at the Site will be processed by EF in the United States where data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as the European Union. By providing personal information at this Site, you understand and consent to the collection, maintenance, processing and transfer of such information in and to the United States.

By using this Site, you signify your assent to the EF Privacy Policy. If you do not agree to the EF Privacy Policy, please do not use this Site. We reserve the right, at our complete discretion, to change, modify, add, or remove portions of this policy at any time.

Revised: March 14, 2018

Contact Information for EF:
Postal Address: 2121 Bowling Street SW, Cedar Rapids, Iowa 52404
Telephone: 1-888-383-7625

Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United States. If you reside outside the United States your information will be transferred, processed and stored there under United States privacy standards.

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at info@eternal.fans Eternal Fan Inc., 2121 Bowling Street SW, Cedar Rapids, Iowa 52404